EBX Connect

Passenger Support

Need help with EBX Connect? Contact the E-bus Xpress support team for assistance with tickets, payments, travel passes, account access, bus tracking, or any other concern.

Contact E-bus Xpress

Email Support

In-app Feedback

EBX Connect also includes an in-app feedback feature. You can use it to share comments, report issues, suggest improvements, or tell us about your experience.

Feedback submitted through the app is sent directly to the product support team for review and follow-up.

For faster support: When reporting a ticket or payment issue, include the phone number or account used in EBX Connect, the approximate time of the transaction, and any ticket or transaction reference shown in the app. Do not send your password, OTP, PIN, or full bank-card details.